Frequently Asked Questions
What measures are you taking to protect customers and employees from COVID-19?
1) We have cancelled all our masters and juniors group rowing lessons.
2) We have large “gym wipe” and hand-sanitizer dispensers, as well as bleach buckets, located on the dock and near the rowing machines so customers can keep their hands and equipment clean.
3) We have opened additional cash registers even when it’s slow to eliminate customer lines.
4) After use, each paddle is wiped down and each life vest is sprayed with an anti-bacterial.
5) Older employees are now on hiatus or have been given jobs that have reduced contact with the public.
What forms of payment do you accept?
We accept cash, checks, and all major credit cards.
Is there nearby parking?
Yes, you may park on the street behind us (Stephen F. Austin Dr.). The street is metered from 8:30AM to 6:00PM during weekdays only. There is no metering on weekends or holidays.
What are your hours of operation?
We are open from 6AM until dusk every day, except we are closed Thanksgiving afternoon and on Christmas Day.
Do you provide life vests?
Yes, we provide life vests at no extra charge for all customers. All children aged 14 and under must wear a life vest.
Do you have life vests for dogs?
Yes, we provide life vests for dogs at no extra charge.
What is the minimum age for kids to paddle on their own?
Kids aged 16 and older may rent without a parent provided they have a waiver signed by a parent. Kids aged 8 to 15 may paddle their own kayaks or Stand Up Paddles (SUPs), provided their parents are on the water with them.
What is the minimum age for kids to be on the water?
There is no minimum age provided their parents are on the water with them. We have life vests of all sizes.
Do you have summer camps for kids?
Yes, we offer weekly summer camps for elementary, middle, and high-school students throughout the summer. Please follow our “Summer Camps” link on our website menu.
Are there toilets?
Yes, we have porta-potties. There are flushing toilets in bathrooms beneath the MoPac bridge about 400 yards away.
Do you have changing rooms or lockers?
No, but you are welcome to change in our porta-potties. We do provide each customer with a box for small items such as wallets, purses, keys, and phones.
Where can I leave my stuff?
In addition to the small boxes we provide for wallets, purses, keys and phones, you may leave a backpack or bag with us. You may leave clothes and shoes under our tent on the dock. We recommend that you leave valuables in the trunk of your car.
Do we need paddling experience to rent?
No, everyone receives instruction on how to operate the kayaks, canoes, or Stand Up Paddle (SUPs) on the dock before launching. Paddling is very safe and we will teach you what you need to know for a safe and fun time on Lady Bird Lake!
Can I launch my own boat from your dock?
Yes, you are welcome to launch your own equipment from our dock. We want to create a community around TRC.
What discounts do you have?
Please contact us at email@example.com for information about discounts. All active military members and their families receive an extra hour free.
Is there a limit to how long I can rent?
You may stay as long as you want, provided you return by sunset.
Can I reserve my kayak, canoe, or SUP online?
No, we have a massive fleet and there is no need for a reservation unless you are renting for one or our two special events – Latino Moonlight Serenades or July 4th Fireworks. To reserve a kayak, Stand Up Paddle (SUP) or a canoe for those events, please follow the “Events” link on our website menu.